Returns & Exchanges
At Hyperli, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy on all eligible items. Whether you need a different size or a full refund, our streamlined process ensures a quick and efficient resolution.
Initiate Your Request
Log into your Hyperli account, navigate to your order history, and select the 'Return Item' button next to the product you wish to send back.
Prepare the Package
Carefully place the item in its original packaging with all tags attached and include the printed return authorization slip inside the box.
Ship the Item
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing